Welcome to virellotech.com. Please carefully read the following Terms of Service before using this website and purchasing our services. By accessing this website or purchasing our services, you acknowledge that you have read, understood, and agree to abide by all the contents of these Terms of Service.

  1. Service Content

virellotech.com provides digital services related to IT technical support, including but not limited to remote technical support, system configuration, network optimization, equipment maintenance, technical consultation, and other related digital services. All services are subject to the content displayed on the website pages.

  1. One-Time Sales Notice

All services provided on this website are sold on a one-time basis. Once a user completes an order and successfully pays, support is provided only for the purchased service, and there are no automatic renewals, subscription plans, or recurring charges.

No subsequent fees or automatic deductions will be incurred unless the user actively purchases new services.

  1. Order Confirmation

Once an order is submitted and payment is completed, it is considered that a service agreement has been reached between both parties. Please carefully confirm the selected service content and related information before purchasing. If service delivery is disrupted due to incorrect information provided by the user, we will do our best to assist, but will not be liable for any losses incurred.

  1. Service Delivery

Upon receiving your order, we will arrange for technical personnel to process your service request as soon as possible and deliver the service via email, remote connection, or other mutually agreed-upon methods, depending on the service type. The specific completion time may vary depending on the complexity of the service, user cooperation, and actual technical requirements.

  1. User Responsibility

Users should ensure that they provide true, accurate, and complete information and actively cooperate in the technical support process. If service delivery is disrupted due to user device limitations, network environment, third-party software limitations, or other reasons not attributable to us, we will provide reasonable assistance based on the actual situation, but we cannot guarantee that all problems can be completely resolved.

  1. Intellectual Property

All text, images, designs, logos, programs, and other content on this website are protected by applicable intellectual property laws. Without written authorization, no individual or organization may reproduce, disseminate, modify, or use them for commercial purposes.

  1. Limitation of Liability

We will provide technical support services in a professional and reasonable manner, but will not be liable for any direct or indirect losses caused by third-party software or hardware failures, network interruptions, force majeure, or other factors beyond our control.

  1. Terms of Service Modification

virellotech.com reserves the right to update or modify these Terms of Service in accordance with business developments or legal requirements. The updated terms will take effect immediately upon publication on this website, and your continued use of this website constitutes your acceptance of the latest version of the Terms of Service.

  1. Contact Us

If you have any questions about these Terms of Service, please contact us through the following methods:

[email protected]
[email protected]